hosteo
Riads & guesthouses

The PMS to run your riad or guesthouse

More direct bookings, less paperwork at arrival.

Your rooms, their prices and availability, online guest registration with the police form, a booking website in your name and a WhatsApp inbox: all in one place, so your team spends its time with your guests.

30-day free trial · no credit card · up and running in a day

Hosteo: rooms, registration, messages and booking websiteEach room shows its registration status, the police form is ready to print, WhatsApp messages land in a shared inbox and the website takes direct bookings.RoomsRoom 1Arrives 3 pmID checked ✓Police form ✓Room 2Arrives 3 pmTo checkRoom 3Arrives 3 pmID checked ✓Police form ✓SSophie L.WhatsAppHi, can I arrive from 1 pm?Reply sent ✓www.riad-atlas.ma50% depositBook now
  • Airbnb, Booking.com, Expedia and Vrbo in sync
  • WhatsApp Business built in
  • Dirhams and city tax built in
  • Desktop, tablet and phone

What takes your time today

“Requests come by WhatsApp, email and phone”

Every conversation in one place

Connect your WhatsApp Business: messages land in a shared inbox, linked to the guest and their booking.

“The police form takes time at arrival”

Registration done before arrival

The guest sends their ID in advance; you check it and print one police form per adult.

“I depend on platforms to get booked”

A booking website in your name

Hosteo generates your site from your rooms, photos and prices, on your own domain, with online payment.

Every conversation in one place

Connect your WhatsApp Business: your team replies from Hosteo, adds internal notes and tracks what is waiting for an answer.

  • WhatsApp Business built in
  • Booking, stay and payment next to the thread
  • Internal notes the guest never sees
app.hosteo.ma
Hosteo unified inbox with WhatsApp and platform conversations
app.hosteo.ma
Hosteo window with a reservation’s guests and their ID documents, with the police form ready to print

Documents and police form

All the guests of a booking and their ID in one window: crop a photo, mark documents as checked, print the police form.

  • Status on every booking: to send, to check, checked
  • Police form in French, English and Arabic, with your logo and address
  • Photos deleted automatically after the stay

A typical day with Hosteo

  1. MorningToday’s arrivals and the status of every room, on one screen.
  2. Before arrivalThe guest sends their ID; the police form is ready to print.
  3. During the stayWhatsApp messages land in the shared inbox; your team replies from Hosteo.
  4. Check-outThe room moves to the housekeeping board; the balance and city tax are tracked.
  5. At any hourYour booking website takes direct bookings and the online deposit.

What Hosteo does for you

Room timeline

Each room has its own calendar, prices and availability.

Airbnb, Booking.com, Expedia, Vrbo

Prices and availability in sync, bookings imported with no retyping.

WhatsApp Business

Reply from Hosteo, with internal notes the guest never sees.

Housekeeping per room

Room board: to clean, in progress, inspected, ready.

City tax and finance

City tax per adult per night, tracked until collected.

Booking website in your name

On your domain, with CMI, Stripe, PayPal, bank transfer or cash with a deposit; in French, English, Arabic and Dutch.

Before and after

TodayWith Hosteo
Requests scattered across WhatsApp, email and phoneA shared inbox linked to each booking
The police form filled in by hand at arrivalOne form per adult guest, generated from checked details
Depending on platforms to get bookedA booking website in your name, with online payment
Rooms tracked in a notebookA timeline per room, with prices and availability

Built for Morocco, not adapted afterwards

MAD

Dirhams and city tax

Amounts in dirhams, city tax calculated per adult per night and tracked until collected.

Police

Individual police form

One form per adult guest, ready to print, in French, English and Arabic, with your logo.

CMI

Local online payment

CMI for Moroccan cards, Stripe, PayPal, bank transfer, or cash on arrival with a deposit.

4 languages

A website for your guests

Your booking website in French, English, Arabic and Dutch.

See Hosteo on your units

A 30-minute demo, online or on site: we load your units and show you the tool on your own business.

Start in a day, with no risk

No installation and no complicated migration: Hosteo runs in the browser and we support you through the start.

1. Your data is imported

We import your units, guests and upcoming bookings from an Excel file or your current tool.

2. Your team gets its access

Roles are set up: reception, housekeeping, maintenance, manager, read-only for the accountant.

3. Your channels are connected

You link your Airbnb and Booking.com accounts, and Expedia or Vrbo if you use them.

4. You try it for {days} days

Free trial, no credit card. The guided onboarding costs 1,500 MAD, once, and is free with a yearly Pro subscription.

On-site training is available as an option. Monthly billing with no commitment, or yearly with 2 months free.

Your data stays yours, and protected

An isolated workspace

Each company has a workspace fully isolated from the others.

Encrypted connections

HTTPS everywhere, encrypted passwords, rights per role.

Backups off the server

Automatic, encrypted backups kept off the main server.

ID documents

Photos deleted automatically after the stay, after a delay you set.

Who is it for?

  • Medina riads and guesthouses
  • Owners who run their own rooms
  • Properties that want more direct bookings

Simple pricing

Prices are in dirhams, per unit, with a 30-day free trial. The details are on the pricing page.

See all pricing

Frequently asked questions

Does Hosteo handle rooms as well as entire homes?

Yes. Hosteo handles rooms as well as entire homes, with prices, availability, online guest registration and the police form.

Can my guests book and pay on my website?

Yes, with the payment methods you switch on: CMI, Stripe, PayPal, bank transfer or cash on arrival with a deposit. Payments go straight to your own accounts. With no payment switched on, the guest sends a request that you confirm or decline.

How does the police form work?

For every adult guest, Hosteo generates an individual form ready to print, in French, English and Arabic, from the details entered by the guest and checked by you.

What happens to the ID photos?

They are stored in your login-protected workspace and deleted automatically after the stay, after a delay you set (90 days by default).

Do I need my own website?

No: Hosteo generates your site from your rooms, photos and prices, on a hosteo.ma address or your own domain.

My staff aren’t very comfortable with computers. Is that a problem?

Hosteo runs in the browser, on desktop and phone. Each person gets access that fits their role, and on-site training is available as an option.

Can I take deposits?

Yes: an online deposit (50% by default, adjustable) secures a booking for cash on arrival. Payments go straight to your own accounts.

Can I try it before committing?

Yes: 30-day free trial, no credit card.

Go further

Running something else?

Hosteo adapts to every kind of hospitality:

Ready to win back an hour a day?

30-day free trial, no credit card. A 30-minute demo, online or on site: we load your units and show you Hosteo on your own business.