hosteo
Apartments · Riads & guesthouses · Villas · Aparthotels · Hotels

Short-term rental software and channel manager for Morocco

Run your business without spreadsheets. Grow without chaos.

Hosteo is online short-term rental software (PMS) and a channel manager for Morocco. It brings bookings, Airbnb and Booking.com sync, guest registration and police forms, housekeeping, WhatsApp and finances into one place.

30-day free trial · no credit card · up and running in a day

Hosteo: calendar, rates, inbox and booking website in syncAn Airbnb booking blocks the nights in the calendar and the other channels close the same dates. A price changed in Hosteo goes out to every channel. A WhatsApp message lands in the inbox and gets a reply. A guest books direct on the property’s own website and pays a deposit: the other channels close the dates.AAirbnbIn syncBBooking.comIn syncEExpedia · VrboIn syncWWhatsAppConnectedYour websiteConnectedCalendarRatesInboxWebsiteMonTueWedThuFriApt 1Apt 2RiadDirectAirbnb · 3 nightsMonTueWedThuFriMAD per nightApt 1850850850950950Apt 2620620620700700Riad12001200120013501350990SSophie L.Hi, can I arrive from 1 pm?Replied ✓DDaniel C.Thanks for the info, see you tomorrow!HHannah B.Documents received, all setwww.riad-atlas.maCheck-inWed 12Check-outFri 142 nights · 1,700 MAD50% deposit: 850 MADBook nowDeposit paid ✓New bookingDates closed ✓Dates closed ✓Rate updated ✓Rate updated ✓Rate updated ✓New messageReply sent ✓New bookingDates closed ✓Dates closed ✓Dates closed ✓
  • Airbnb, Booking.com, Expedia and Vrbo in sync
  • WhatsApp Business built in
  • Dirhams and city tax built in
  • Desktop, tablet and phone
Why Hosteo

No more spreadsheets, WhatsApp groups and sticky notes.

Hospitality teams juggle ten tools. Hosteo replaces the patchwork with one view of today, shared by the whole team.

“Who’s arriving today?”

A clear day from 8 am

Arrivals, departures, guests in house, balances to collect and rooms ready — on one screen.

“Is room 3 ready?”

Housekeeping in sync

Departures create cleaning tasks, rooms with an arrival go first, and reception sees progress live.

“Do we have their ID?”

Registration done before arrival

Guests fill in their online registration and send their ID; you verify it and print the police form in one click.

Everything you need

One tool for the whole operation.

Twelve modules designed together, sharing the same data — from the OTA booking to the repair invoice.

Today’s dashboard

Arrivals, departures, guests in house, payments due, maintenance and housekeeping at a glance.

Channel manager

Availability and prices sent to Airbnb, Booking.com, Expedia and Vrbo; bookings imported automatically.

Reservations & calendar

Timeline per unit, clear reservation cards, instant search, no double bookings.

Online registration

Guests send their ID before they arrive; you verify it and print the police form.

Unified inbox

Every conversation in one place, with WhatsApp Business. AI agent coming soon.

Check-in & check-out

Per-guest checklist: documents, contract, balance, city tax, arrival time.

Housekeeping

Room board: to clean, in progress, waiting, inspected, ready. Assign to staff.

Maintenance

Requests with photos, priority, technician and due date. Technician work queue.

Booking website & payment

Your own website, on your own domain name, with online payment: CMI, Stripe, PayPal, bank transfer or cash with a deposit.

Guest profiles

Contact details, stays, documents, preferences, VIP status, message history.

Finance

Revenue per night, payments, city tax, expenses and results per property.

Team & roles

Six ready-made roles: everyone sees what they need, on desktop or phone.

Channel manager

Airbnb, Booking.com, Expedia and Vrbo, always up to date.

Your nightly prices and availability in one simple grid. Hosteo sends them to every channel and imports bookings and cancellations automatically — no double bookings.

  • Prices, minimum stay and closures by date or season
  • OTA bookings land in your timeline in real time
  • Instant alert if two stays overlap
app.hosteo.ma
Nightly rates grid in Hosteo, unit by unit, with booked or closed nights shaded
Reservations

Your whole planning at a glance.

A two- to four-week timeline per unit, with each stay’s channel, the balance due and the price of free nights. Click a price to book.

  • Airbnb, Booking.com, Expedia and direct in one timeline
  • Channel, payment, status and balance on every stay
  • Reservations list as clear cards with the listing photo
app.hosteo.ma
Hosteo reservation calendar by unit, showing each stay’s channel: Airbnb, Booking.com, Expedia or direct
Online registration

Guests register before they arrive.

Every reservation gets a private link on your own website: the guest adds their arrival time and WhatsApp number and sends a photo of each ID document.

  • Link and reminders sent by email and WhatsApp Business
  • Passport, national ID card or residence permit, front and back
  • In French and English, on the phone
your-riad.com/checkin
Hosteo online registration form: stay dates, the guest’s WhatsApp number and arrival time
Documents & police form

Verify, crop, print.

Every guest on a reservation and their ID documents in one window. Crop or rotate a photo, mark documents as verified and print the police registration form.

  • Status on every reservation: not sent, to verify, verified
  • Individual police form ready to print, one per adult
  • Photos deleted automatically after the stay
app.hosteo.ma
Hosteo window with a reservation’s guests and their ID documents, with the police form ready to print
Unified inbox

Every guest message, in one place.

Each conversation is linked to the guest and their booking. Connect your WhatsApp Business: the team replies from Hosteo, adds internal notes and sees what is waiting for an answer.

  • WhatsApp Business built in
  • Booking, stay and payment next to the thread
  • AI agent (coming soon): suggested replies to common questions, approved by your team
app.hosteo.ma
Hosteo unified inbox with WhatsApp and platform conversations
Housekeeping

Rooms ready on time.

The housekeeping board builds itself from departures and current stays. Rooms with a same-day arrival rise to the top.

  • Clear statuses: to clean, in progress, waiting, inspected, ready
  • Assign each room to a housekeeper
  • “My tasks” view on the phone
app.hosteo.ma
Hosteo housekeeping board showing each room’s status: to clean, in progress, inspected, ready
Integrations

Connected to the tools your guests already use.

Hosteo connects to booking platforms, WhatsApp Business and your own website — so everything lands in one place, with no double entry.

Sales channels

A

Airbnb

Availability, prices and restrictions in sync; bookings and cancellations imported automatically.

B

Booking.com

Rates and availability pushed continuously; every booking lands in your timeline.

E

Expedia

The same sync through the built-in channel manager, with no retyping.

V

Vrbo

Entire homes and villas listed with the same prices and rules.

iCal calendars

Import the calendar of any other platform to block dates automatically.

Your booking website

Built from your units and prices, published on your own domain name, with online payment.

Communication

WhatsApp Business

Connect your number: conversations land in the unified inbox.

Emails in your name

Confirmations, registration links and reminders sent in your property’s name.

AI agentComing soon

Suggested replies to guests’ common questions, reviewed by your team.

Automatic translation

Your texts and templates translated automatically into French and English.

Online payment

CMI

Moroccan bank cards on CMI’s secure payment page (a CMI merchant contract is required).

Stripe

International cards, with your own Stripe account.

PayPal

Pay with a PayPal account or a card, with your own account.

Bank transfer

Your bank details and a reference sent to the guest; one click to mark the transfer received.

Cash on arrival

With a required online deposit (50% by default) to secure the booking.

Built for Morocco

Made for the reality of Moroccan apartments and riads.

MAD

Dirhams and city tax

Amounts in dirhams, city tax calculated per adult per night and tracked until collected.

6 roles

For your team

The right access for everyone: reception, housekeeping, maintenance, and read-only for your accountant.

All-in-one

Apartments, riads and aparthotels

Apartments, studios, villas, riad rooms and suites in a single tool.

Mobile

On every screen

Reception on desktop, housekeeping and technicians on their phones — nothing to install.

Pricing

Simple pricing, per unit.

Start free for 30 days. Then pay for the size of your portfolio — no hidden fees, no monthly lock-in.

Essential

To get started: up to 5 units.

390MAD / month

Flat price up to 5 units

Start free trial
  • Today’s dashboard
  • Reservations & calendar
  • Check-in & check-out
  • Online registration & police form
  • Guest profiles
  • Housekeeping & maintenance
  • 3 users
  • Email support
  • Unified inbox
  • Finance & expenses

Group

Multiple properties, more than 40 units.

from59MAD / unit / month

Volume pricing, on quote

Contact us
  • Everything in Pro, plus:
  • Multiple companies or properties
  • Data import and on-site training
  • Built-in channel manager
  • Dedicated contact and service commitment

Prices exclude VAT (20%). Monthly billing with no commitment, or yearly with 2 months free.

Compare plans in detail

Frequently asked questions

Who is Hosteo for?

Short-term rental managers, riads and guesthouses, villas, aparthotels and hotels up to around forty units. Beyond that, our Group plan covers multiple properties.

Is Hosteo built for Morocco?

Yes. Hosteo is made in Morocco: amounts in dirhams, city tax calculated per adult per night, the individual police form, and a booking website in French, English, Arabic and Dutch.

Do I need to install anything?

No. Hosteo runs in the browser on desktop, tablet and phone, with nothing to download. Each team member signs in with their own account.

Does Hosteo replace my channel manager?

Yes. The built-in channel manager sends your availability and prices to Airbnb, Booking.com, Expedia and Vrbo, and imports bookings and cancellations into your timeline automatically.

Which booking platforms are connected?

Airbnb, Booking.com, Expedia and Vrbo are kept in sync by the channel manager: prices, availability, minimum stay and closures go out to each channel, and bookings and cancellations come back into your timeline. For any other platform, import its iCal calendar and the dates are blocked automatically.

How do you prevent double bookings?

Every booking, whether it comes from a channel, your website or your team, feeds the same calendar, and Hosteo stops you from booking a unit that is already taken on the same dates. Availability is sent back to the channels automatically whenever it changes.

Can guests book directly on my website?

Yes. Hosteo generates your booking website from your units, photos and prices, on a hosteo.ma address or on your own domain name. Guests book and pay online with the methods you switch on; with no payment switched on, they send a request that you confirm or decline from Hosteo.

Which payment methods can I offer on my website?

You choose in Hosteo: bank card with CMI (Moroccan cards), international card with Stripe, PayPal, bank transfer, or cash on arrival. For cash, an online deposit (50% by default, adjustable) secures the booking. You set the share charged online and can confirm paid bookings automatically. Payments go straight to your own CMI, Stripe, PayPal or bank account: Hosteo doesn’t collect money on your behalf, and the fees are those of your contract with those services. CMI requires a merchant contract; Stripe and PayPal don’t handle the dirham, so you set a payment currency and an exchange rate.

How does online registration work?

Every reservation gets a private link, sent by email and, if you like, by WhatsApp. The guest adds their arrival time, sends their ID documents and signs the rental agreement on screen; you verify the documents in Hosteo and print the police form.

What does the police form contain?

For each adult guest, Hosteo generates an individual form ready to print, in French, English and Arabic, with your property’s logo and address, from the details the guest entered and you verified.

What happens to the ID photos?

They are stored in your login-protected workspace and deleted automatically after the stay, after a delay you set (90 days by default).

Can I answer guests on WhatsApp from Hosteo?

Yes. You link your WhatsApp number by scanning a QR code, as with WhatsApp Web. Conversations arrive in the unified inbox, linked to the guest and their booking; your team replies from Hosteo and adds internal notes the guest never sees. You can also forward your mailbox to the address Hosteo gives you: emails land in the same inbox. The inbox is part of the Pro and Group plans.

How is city tax handled?

Hosteo calculates it per adult per night from the amount you set, adds it to the booking and tracks its collection. You can switch it off if it doesn’t apply to you.

Can I manage several properties?

Yes. One workspace can hold several properties, for example a riad and an apartment building, each with its own units, expenses and results. The Group plan also lets you manage several companies.

Who can access what?

Six roles are ready to use, from reception to a read-only accountant: everyone sees only what they need. The Essential plan includes 3 users; Pro and Group are unlimited.

Is my data safe?

Every company has a fully isolated workspace. Encrypted connections (HTTPS), hashed passwords and role-based permissions. Data is backed up automatically, and the encrypted backups are kept off the main server.

Can I import my existing reservations?

Yes. Guided onboarding includes importing your units, guests and upcoming reservations from a spreadsheet or your current tool.

How long does it take to get started?

Allow about a day. Guided onboarding (1,500 MAD, one-off, free with a yearly Pro plan) includes importing your units, guests and upcoming reservations and setting up the roles. On-site training is available as an option.

How do I reach support?

From your workspace, the Help & support page lets you open a tracked request, and you can also write to support@hosteo.ma; answers come by email. The Essential plan includes email support, the Pro plan priority support on WhatsApp.

What happens after the free trial?

The trial lasts 30 days, with no credit card. At the end your workspace becomes read-only: you keep access to your data and carry on as soon as you choose a plan. If Hosteo isn’t right for you, you pay nothing.

Ready to win back an hour a day?

Book a 30-minute demo: we load your units and show you Hosteo on your own operation.